The bus we used was
probably typical of most European tour experiences, they are very big,
trimmed out very nicely inside, air conditioned, have two
doors for easy boarding, and tons of storage for luggage.
However, our bus was much better than typical because we had
Matieu, and we had more seats than people.
Translation: The bus was never 100% crammed with
bodies; there was room to move around.
The anticipation of a "bus experience" was one of the things that kept us away from tours for many years - big mistake! Our time on the Rick Steves' Heidebloem bus provided the glue that bonded the group together. It made the trip work for us.
When on the road, Matieu and Patrick scheduled stops every hour or so for a little exercise, food, quick purchase of some critically needed item (like dark chocolate, a cappuccino), and a restroom break. Our time on the bus was good for getting to know others, take a nap, ask questions of Patrick, take a nap, read a book, take a nap, enjoy the scenery, take a nap, and listen to the music Patrick would provide to prepare us for the next stop. When Mathieu was driving, parking, planning, and dealing with traffic, we were relaxing.
Patrick organized a buddy system as a safety net to ensure nobody was left behind. At the beginning of the trip, we each picked a buddy; someone other than our travel companion. Each time we boarded the bus or assembled for an event Patrick would call for a "buddy check". If you could not account for your buddy, Patrick would know someone was missing. Efforts were made to never be late for the bus - if we were, it might affect the schedule for the day and impact 26 other people.
Each evening Patrick would brief us on the schedule for the next day: time for breakfast, when to load the bus, and what to expect in terms of weather, how much walking we would do. All of this information would also be posted in our hotel. This was handy since in case we forget some of what he said ...... we never wanted to be late for the bus!
The refrigerator on the bus was stocked with cold drinks (1 Euro each) and available for our use. Also provided was "deep storage" in one of the luggage compartments for items we had with us on the trip but didn't need to access again until our last day. This was very handy for purchased items (maybe a few bottles of wine) or the cool-weather clothing we may have needed for Arromanches but did not need for Nice. In many cities the bus could not park very close to the hotel requiring a pretty good hike to our rooms so it was great to lighten the load as much as possible.
For some insight on the lifestyle of the bus check out the video link below.